Vivid Racing Reviews

400 dollar air filter never reached me . No tracking given . 4 months later 28 dollar refund because of return delivery fees . It never even got to me or was ever near my house . I asked for contact with delivery company to try get a refund from them for return fees and they would not send me a valid link or contact info . They do not want to help . Do not deal with this company. I'm 370 dollars down the drain and they didn't even ship my product it was shipped by a third party.

400 dollar air filter never reached me . No tracking given . 4 months later 28 dollar refund because of return delivery fees . It never even got to me or was ever near my house . I asked for contact with delivery company to try get a refund from them for return fees and they would not send me a valid link or contact info . They do not want to help . Do not deal with this company. I'm 370 dollars down the drain and they didn't even ship my product it was shipped by a third party.

400 dollar air filter never reached me . No tracking given . 4 months later 28 dollar refund because of return delivery fees . It never even got to me or was ever near my house . I asked for contact with delivery company to try get a refund from them for return fees and they would not send me a valid link or contact info . They do not want to help . Do not deal with this company. I'm 370 dollars down the drain and they didn't even ship my product it was shipped by a third party.

400 dollar air filter never reached me . No tracking given . 4 months later 28 dollar refund because of return delivery fees . It never even got to me or was ever near my house . I asked for contact with delivery company to try get a refund from them for return fees and they would not send me a valid link or contact info . They do not want to help . Do not deal with this company. I'm 370 dollars down the drain and they didn't even ship my product it was shipped by a third party.

They made a mistake and inspite of every email saying they are 100% committed to customer satisfaction as well as their on hold recording saying the same. They totally left me hanging. They apologized for their mistake offered me a small discount for the missing part, which I found cheaper even with Thier discount on both eBay and Amazon. They really didn't seem to care and were cocky and arrogant in their replies.

They made a mistake and inspite of every email saying they are 100% committed to customer satisfaction as well as their on hold recording saying the same. They totally left me hanging. They apologized for their mistake offered me a small discount for the missing part, which I found cheaper even with Thier discount on both eBay and Amazon. They really didn't seem to care and were cocky and arrogant in their replies.

They made a mistake and inspite of every email saying they are 100% committed to customer satisfaction as well as their on hold recording saying the same. They totally left me hanging. They apologized for their mistake offered me a small discount for the missing part, which I found cheaper even with Thier discount on both eBay and Amazon. They really didn't seem to care and were cocky and arrogant in their replies.

They made a mistake and inspite of every email saying they are 100% committed to customer satisfaction as well as their on hold recording saying the same. They totally left me hanging. They apologized for their mistake offered me a small discount for the missing part, which I found cheaper even with Thier discount on both eBay and Amazon. They really didn't seem to care and were cocky and arrogant in their replies.

They made a mistake and inspite of every email saying they are 100% committed to customer satisfaction as well as their on hold recording saying the same. They totally left me hanging. They apologized for their mistake offered me a small discount for the missing part, which I found cheaper even with Thier discount on both eBay and Amazon. They really didn't seem to care and were cocky and arrogant in their replies.

I'd like to share my extremely frustrating experience with Vivid Racing, to inform potential customers and prevent others from falling victim to their unethical practices.

On 6th April 2022, I ordered a front and rear sway bar kit and an ECU tuning upgarde for my car. Following my purchase, I was repeatedly ignored when I requested a tracking number for the shipping of the item. Eventually, I received a response with a tracking number about 3 months after the purchase, but it didn't work properly. Throughout this process, I was frequently met with silence when seeking information, and when I did receive a response, it was filled with empty promises about the arrival of the part. The ECU arrived yet the sway bar kit bever came.

After more than a year of waiting, on 27th April 2023, I received an email informing me that they would refund the amount of the item, as they had failed to ship it to me. To my dismay, I noticed that the refund amount was only $637.14, which was the price of the sway bar kit, excluding the $325 I had paid for shipping. However, since the sway bar kit was never actually shipped, it is completely unreasonable for them to withhold the shipping fee.

I opened a buyers dispute via Paypal within the dispute period, yet they dragged the promises of delivery out long enough that the dispute was closed and that my buyers protection lapsed, I'm sure this wasn't a mistake and is something they've become quite skilled at doing.

Even the "real customer reviews" that they have on their website are fake, they have an average of 4.7? When every other legitimate review website tells a different story, you can't leave a review on their website if you try, this alone screams scam.

Vivid Racing has caused me immense stress and wasted a significant amount of my time. Their actions are a clear indication of their unethical behavior and intent to scam their customers. I strongly urge potential customers to avoid dealing with this company at all costs. There are other reputable automotive parts distributors that prioritize customer satisfaction and maintain ethical business practices. Save yourself the frustration and disappointment – steer clear of Vivid Racing.

I'd like to share my extremely frustrating experience with Vivid Racing, to inform potential customers and prevent others from falling victim to their unethical practices.

On 6th April 2022, I ordered a front and rear sway bar kit for my car. Following my purchase, I was repeatedly ignored when I requested a tracking number for the shipping of the item. Eventually, I received a response with a tracking number, but it didn't work properly. Throughout this process, I was frequently met with silence when seeking information, and when I did receive a response, it was filled with empty promises about the arrival of the part.

After more than a year of waiting, on 27th April 2023, I received an email informing me that they would refund the amount of the item, as they had failed to ship it to me. To my dismay, I noticed that the refund amount was only $637.14, which was the price of the sway bar kit, excluding the $325 I had paid for shipping. However, since the sway bar kit was never actually shipped, it is completely unreasonable for them to withhold the shipping fee.

Vivid Racing has caused me immense stress and wasted a significant amount of my time. Their actions are a clear indication of their unethical behavior and intent to scam their customers. I strongly urge potential customers to avoid dealing with this company at all costs. There are other reputable automotive parts distributors that prioritize customer satisfaction and maintain ethical business practices. Save yourself the frustration and disappointment – steer clear of Vivid Racing.

I'd like to share my extremely frustrating experience with Vivid Racing, to inform potential customers and prevent others from falling victim to their unethical practices.

On 6th April 2022, I ordered a front and rear sway bar kit for my car. Following my purchase, I was repeatedly ignored when I requested a tracking number for the shipping of the item. Eventually, I received a response with a tracking number, but it didn't work properly. Throughout this process, I was frequently met with silence when seeking information, and when I did receive a response, it was filled with empty promises about the arrival of the part.

After more than a year of waiting, on 27th April 2023, I received an email informing me that they would refund the amount of the item, as they had failed to ship it to me. To my dismay, I noticed that the refund amount was only $637.14, which was the price of the sway bar kit, excluding the $325 I had paid for shipping. However, since the sway bar kit was never actually shipped, it is completely unreasonable for them to withhold the shipping fee.

Vivid Racing has caused me immense stress and wasted a significant amount of my time. Their actions are a clear indication of their unethical behavior and intent to scam their customers. I strongly urge potential customers to avoid dealing with this company at all costs. There are other reputable automotive parts distributors that prioritize customer satisfaction and maintain ethical business practices. Save yourself the frustration and disappointment – steer clear of Vivid Racing.

I'd like to share my extremely frustrating experience with Vivid Racing, to inform potential customers and prevent others from falling victim to their unethical practices.

On 6th April 2022, I ordered a front and rear sway bar kit for my car. Following my purchase, I was repeatedly ignored when I requested a tracking number for the shipping of the item. Eventually, I received a response with a tracking number, but it didn't work properly. Throughout this process, I was frequently met with silence when seeking information, and when I did receive a response, it was filled with empty promises about the arrival of the part.

After more than a year of waiting, on 27th April 2023, I received an email informing me that they would refund the amount of the item, as they had failed to ship it to me. To my dismay, I noticed that the refund amount was only $637.14, which was the price of the sway bar kit, excluding the $325 I had paid for shipping. However, since the sway bar kit was never actually shipped, it is completely unreasonable for them to withhold the shipping fee.

Vivid Racing has caused me immense stress and wasted a significant amount of my time. Their actions are a clear indication of their unethical behavior and intent to scam their customers. I strongly urge potential customers to avoid dealing with this company at all costs. There are other reputable automotive parts distributors that prioritize customer satisfaction and maintain ethical business practices. Save yourself the frustration and disappointment – steer clear of Vivid Racing.

I'd like to share my extremely frustrating experience with Vivid Racing, to inform potential customers and prevent others from falling victim to their unethical practices.

On 6th April 2022, I ordered a front and rear sway bar kit for my car. Following my purchase, I was repeatedly ignored when I requested a tracking number for the shipping of the item. Eventually, I received a response with a tracking number, but it didn't work properly. Throughout this process, I was frequently met with silence when seeking information, and when I did receive a response, it was filled with empty promises about the arrival of the part.

After more than a year of waiting, on 27th April 2023, I received an email informing me that they would refund the amount of the item, as they had failed to ship it to me. To my dismay, I noticed that the refund amount was only $637.14, which was the price of the sway bar kit, excluding the $325 I had paid for shipping. However, since the sway bar kit was never actually shipped, it is completely unreasonable for them to withhold the shipping fee.

Vivid Racing has caused me immense stress and wasted a significant amount of my time. Their actions are a clear indication of their unethical behavior and intent to scam their customers. I strongly urge potential customers to avoid dealing with this company at all costs. There are other reputable automotive parts distributors that prioritize customer satisfaction and maintain ethical business practices. Save yourself the frustration and disappointment – steer clear of Vivid Racing.

This has been a phenomenal disappointment…DO NOT ORDER FROM THIS COMPANY!!!
I ordered a set of titanium lug studs with ball seat tuner lugnuts specifically (per their website)
for my 2019 Audi TT RS.
This company shipped me a set of titanium, lug, studs, and Standard ball seat Lugnuts.
I didn’t complain about them sending me the wrong Lugnuts, as I assumed I had missed a checkbox or something. when I attempted to install them, I found that the thread pitch was incorrect, and it made them extremely hard to thread into my hubs. Most of them, with some work, I could back out and thread forward and back out and thread forward until they would go in all the way but one specifically was not cut correctly and would not thread into my hub. I consequently snapped three different Allen head sockets, attempting to work at back-and-forth until I got it into the hub. Of course, this was on the very last wheel so we had to go back and take all three of the other wheels back off and pull all 20 of the studs back out. I then proceeded to clean them with a wire brush to get all of the Loctite off that they had recommended I use to install them, then, when I filed the return request, and specifically told them that I tried to install them, and they did not work, they put me off for several days and sent me several emails over a two week period…
Saying they were going to address the issue. I finally got someone to respond and they sent me a very polite email, saying if there was any damage to the packaging or marks on anything that they would refuse my return….
Please refer to the pictures below as their “reason” for refusing my return… Understand that it is possible to polish metal, so any light marks on their amazingly strong, titanium, lugstuds or nuts probably shouldn’t have been possible, but should be easily polished out by a place that manufactured them in the first place. What they have pointed out on these Lugnuts was literally one attempted install and then removal… They were on my car for a total of 45 minutes because that’s how long it took me to figure out that the kit they sent me would not work!
I question if they are actually titanium at all.
Also, notice how beautiful the parts are that I returned, and understand that working in the garage on an automobile is filthy… I took the time to wipe them all down and scrub them clean as well as possible, prior to returning them in an effort to be a respectful consumer.
I knew at this point they were going to attempt to refuse the return, even though they sent me the wrong product in the first place. To set a timeline, I received the product approximately March 26, I attempted to install the product March 27. I then spent two weeks trying to get someone to pay attention to the fact that they sent me an item incorrectly. I shipped them the return on April 16 they received it April 22 and then sent me an email stating they were not going to accept the return April 24 because I had attempted to install the product…
How would I ever know that a set of lug studs and Lugnuts didn’t work if I didn’t attempt to install them?! And when I told them that there was a problem installing them, that’s why I was returning them. Why would they not have addressed it at that time?
This company is extremely deceptive, their customer service is the worst I’ve ever been associated with, and they will do anything they can do to steal and keep your money…
Consumers Beware this company is dangerous.
Consumers Beware this company is dangerous.
Consumers Beware this company is dangerous.